At km510, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect from Indonesian players, why we collect it, how we use and protect it, and what rights you have over your own information.
Every byte of data transmitted between your device and km510's servers is protected by industry-standard 256-bit SSL/TLS encryption — the same technology used by global banks.
km510 never sells, rents, or trades your personal information to marketers or unrelated third parties. Your data is used solely for operating your account and complying with our licensing obligations.
You retain full rights to access, correct, export, or request deletion of your personal data at any time by contacting our support team at [email protected].
Player records are stored on hardened servers with restricted access controls, regular security audits, and encrypted backups. Physical and logical access is tightly controlled.
Identity documents submitted for KYC verification are handled with strict confidentiality and used exclusively for verification, fraud prevention, and regulatory compliance purposes.
km510 uses only essential session cookies and analytics cookies necessary for platform functionality and service improvement. We do not use intrusive third-party advertising trackers.
This Privacy Policy applies to all users of the km510 platform accessible at km510.app, including players based in Jakarta, Surabaya, Bandung, Bali, Medan, and across Indonesia. By registering an Account or continuing to use the Platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree, you must discontinue use of the Platform immediately.
Throughout this Privacy Policy, the following terms carry the meanings set out below unless the context clearly requires otherwise:
| Term | Meaning |
|---|---|
| "Platform" | The km510 website at km510.app and all associated pages, dashboards, and services operated by km510. |
| "We" / "Us" / "Our" | km510, the internationally licensed offshore operator of the Platform. |
| "You" / "Player" | Any natural person who accesses, registers with, or uses the Platform in any capacity. |
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, phone number, device identifiers, and financial transaction data. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "KYC" | Know Your Customer — the identity verification process km510 conducts to confirm a Player's identity and eligibility before processing withdrawals. |
| "Cookie" | A small text file placed on your device by the Platform to enable core functionality, user sessions, and analytics. |
| "Third Party" | Any entity other than km510 and the Player, including payment processors, game providers, and our licensing authority. |
km510 collects Personal Data from you in three principal ways: information you provide directly during registration and account use, information generated automatically as you interact with the Platform, and information received from trusted third parties such as payment processors and KYC verification partners.
Sensitive Data: km510 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, political opinions, or health data. If any such data is incidentally shared with us (for example, if a Player's ID document reveals religious affiliation as is common with Indonesian KTP cards), it is treated with the highest level of confidentiality and is processed solely for identity verification — never for profiling or marketing purposes.
km510 uses the Personal Data we collect for specific, legitimate purposes only. We do not process your data beyond what is necessary for those purposes. The primary uses are as follows:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your km510 Account, including processing deposits and withdrawals via local Indonesian banks and e-wallets. |
| Identity Verification | Conducting KYC checks to confirm your identity, age (21+), and eligibility to use the Platform in compliance with our licensing authority's requirements. |
| Service Delivery | Providing access to sportsbook markets (including BRI Liga 1 and international fixtures), live casino tables, slots, esports betting, and live roulette. |
| Security & Fraud Prevention | Detecting, investigating, and preventing fraudulent transactions, bonus abuse, account takeovers, and other prohibited conduct as defined in our Terms & Conditions. |
| Regulatory Compliance | Meeting our obligations under international gaming regulations and anti-money-laundering (AML) frameworks, including record-keeping and reporting requirements. |
| Customer Support | Responding to your enquiries, resolving disputes, and providing assistance via live chat and email ([email protected]) in English and Indonesian. |
| Responsible Gaming | Monitoring account activity to identify potential problem gambling patterns and, where appropriate, applying the protective measures described on our Responsible Gaming page. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve Platform features, user experience, and game selection for our Indonesian player base. |
| Marketing | Sending promotional communications about relevant offers, bonuses, and seasonal promotions (e.g., Idul Fitri, Ramadhan specials) where you have provided consent or where we have a legitimate interest — with easy opt-out available at all times. |
km510 processes your Personal Data on one or more of the following legal grounds depending on the specific purpose of the processing:
km510 does not sell your Personal Data. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
km510 engages carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These include: payment gateway operators facilitating IDR transactions via BCA, BRI, BNI, Mandiri, and e-wallets; KYC and AML verification platforms; cloud infrastructure and server hosting providers; and customer support software providers. All such providers are contractually prohibited from using your data for any purpose other than providing the specified service to km510.
Some data, such as anonymised session identifiers and game outcome logs, is shared with our game content suppliers (including Pragmatic Play, Evolution Gaming, Pocket Games Soft, Spribe, and NetEnt) solely for the purpose of delivering game content, processing game results, and resolving game disputes. These providers do not receive your full personally identifiable profile.
km510 may disclose your Personal Data to our international licensing authority, law enforcement agencies, financial intelligence units, or regulatory bodies when we are legally required to do so — for example, in connection with a court order, an AML investigation, or a regulatory audit. In such cases, we will disclose only the minimum data required to satisfy the legal obligation.
In the event that km510 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified via the email address registered to your Account if such a transfer materially changes the way your data is handled.
We Never Share With: Advertising networks, data brokers, social media platforms (for profiling purposes), or any unrelated third party seeking to market non-km510 products to you. Your personal details will never be used to build a profile that is sold or shared outside the km510 ecosystem.
km510 uses cookies and similar client-side storage technologies to enable core Platform functionality and to improve your experience. We maintain a minimal cookie footprint in line with our commitment to user privacy.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential / Session | Maintain your logged-in session, remember your language and display preferences, and protect against cross-site request forgery (CSRF). These cookies are strictly necessary for the Platform to function and cannot be disabled. | Session / Up to 24 hours |
| Functional | Remember optional preferences such as your preferred sports league (e.g., BRI Liga 1), game category, or deposit method to streamline repeat visits. | Up to 30 days |
| Analytics | Collect anonymised, aggregated data about how players navigate the Platform — which pages are most visited, where users drop off in the registration flow — to help us improve the service. No personally identifiable data is included in analytics reports. | Up to 12 months |
You can control cookie behaviour through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that disabling essential cookies will prevent you from logging in to your km510 Account and will significantly impair Platform functionality. Disabling functional or analytics cookies will not affect your ability to place Bets or access games.
km510 does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking scripts on the Platform.
km510 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations imposed by our licensing authority.
When Personal Data is no longer required for any legitimate retention purpose, km510 will securely delete or anonymise that data in accordance with our internal data destruction procedures.
km510 respects and upholds your rights over your personal information. The following rights are available to you as a player on the km510 Platform. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We aim to respond within 30 calendar days.
Please note that some rights are subject to limitations. For example, km510 cannot erase transaction records that we are legally required to retain under our licensing authority's AML record-keeping obligations. Where we cannot fully satisfy a rights request, we will explain the specific reason clearly in our response.
km510 implements a comprehensive, layered security framework designed to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to:
While km510 takes all reasonable technical and organisational measures to protect your data, no internet transmission or electronic storage method is 100% secure. You also play a role in keeping your Account safe: use a strong, unique password for your km510 Account and never share your login credentials with anyone. Report any suspected unauthorised access to [email protected] immediately.
The km510 Platform is strictly for adults aged 21 and over. km510 does not knowingly collect Personal Data from any person under the age of 21. Our registration process requires users to confirm their date of birth, and all Accounts are subject to mandatory age verification as part of the KYC process.
If km510 discovers or is notified that an Account has been registered by a person under 21 years of age, we will immediately suspend that Account, void any pending Bets, freeze any Account balance, and permanently delete all Personal Data associated with the underage Account as soon as any regulatory reporting obligations have been satisfied.
21+ Only: If you are a parent or guardian and believe that a minor in your care has accessed the km510 Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. We also strongly recommend using parental-control software to restrict minors' access to online gambling platforms.
The km510 Platform does not contain links to external third-party websites other than those required for payment processing. However, in the event that you navigate from our Platform to any third-party website (for example, a sports league's official website or a payment provider's portal), please be aware that those third-party sites operate under their own privacy policies, which are entirely independent of this Privacy Policy.
km510 has no control over the content or data practices of any third-party site and accepts no responsibility or liability for their privacy practices. We encourage you to review the privacy policy of every website you visit. The inclusion of any third-party service provider as an accepted payment method on the km510 Platform does not constitute an endorsement of that provider's privacy practices.
km510 is operated as an internationally licensed offshore platform. As a result, your Personal Data may be transferred to and stored in countries outside Indonesia, including the jurisdiction in which km510 holds its primary gaming licence and the countries where our cloud infrastructure and service providers are located.
Where Personal Data is transferred internationally, km510 takes appropriate steps to ensure that the receiving party provides an adequate level of data protection. These steps may include: contractual clauses that bind the recipient to data protection standards equivalent to those described in this Privacy Policy; the use of accredited cloud providers that maintain internationally recognised security certifications (ISO 27001, SOC 2); and ensuring that KYC and AML verification partners operate under equivalent regulatory oversight.
By registering an Account on the km510 Platform, you acknowledge and consent to the transfer of your Personal Data outside Indonesia for the purposes described in this Privacy Policy.
km510 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations under our licensing framework, or the services we offer. When material changes are made, we will:
Your continued use of the km510 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you must stop using the Platform and may close your Account by contacting our support team.
We recommend that you review this page periodically to stay informed about how km510 protects your data. This Privacy Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to km510's handling of your Personal Data, please contact our Data Protection team through any of the following channels:
This Privacy Policy was last reviewed and updated in January 2026. km510 is a Trusted and Secure Platform operating under international licensing, with SSL Encryption and independently certified data protection practices. All Rights Reserved © 2026 km510.
Your Privacy Is Protected
km510 combines world-class data security with an unmatched betting experience for Indonesian players. Explore our games or get in touch if you have any privacy questions.